Return & Refund Policy

If you receive a defective item, please contact us at info@esl-buzzer-game-systems.com with details of the product and the defect.  

If an item received is faulty or was received damaged, you must contact us within 14 days of receipt and a replacement will be shipped, we do not offer refunds we offer replacements if damaged or the item has a fault. If  buzzer equipment has a fault please take a video of the fault and email us the video not pictures.

If an item becomes faulty within 1 year a new item will be shipped after the faulty item is received.  You will receive your replacement in 10 business days. 

 



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